Solutions
 

Provide your business with peace of mind in a simple, affordable package.

Support4iT is a cost-effective way of providing a comprehensive support solution tailored for your business to exactly fit your needs. For a fixed monthly or annual subscription, Agilitie offer a unique support solution that removes the hassle associated with IT problems.

Each Support4iT package provides professional, responsive and reliable support, which actively reduces downtime, maximises performance and supports productivity.

Support4iT service provides:
Helpdesk Support Loan equipment
Remote Assistance Support Account Manager
Onsite Response Experienced Engineers
IT Systems Audit Guaranteed Response
Management of 3rd party agreements  
 
Support4iT - Meeting your needs for:

 Solving user problems
Utilising remote diagnostic and remote control tools help shorten resolution times and assist users without the need to send an engineer to the troubled computer. The result - shorter resolution times, less downtime, more productivity, massive reduction in costly onsite visits.
Peace of mind
Be reassured safe in the knowledge that you have invested in professional IT support, thereby enabling you to focus on your business.
Quick problem resolution with minimum disruption to your business.
Any problems you experience will be dealt with swiftly by our team of experienced engineers. Agilitie will own the issue until it is resolved - if this involves contacting other suppliers or manufacturers, then we will take care of it.
Easy to budget.
Available at a fixed price without comprimising on service.
Single point of contact for all support issues
Instant intelligent human help - our friendly and intelligent engineers await your emails and calls
Onsite response available.
In the event that Agilitie are unable to fix the problem either over the phone or by remote control, we will deploy an engineer to your site to resolve the issue immediately.
Dedicated account manager available to answer your queries.

Agilitie support solutions - do more with less.

 

Find out more
To learn more about Agilitie solutions contact us by calling 01344 751 690 or email solutions@agilitie.com
 
Telephone: 01344 751 690
enquiries@agilitie.com
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