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Support4iT
- Simplifying the business of IT support
Provide your business with peace of mind in a simple, affordable
package.
Support4iT is a cost-effective way of providing a comprehensive
support solution tailored for your business to exactly fit
your needs. For a fixed monthly or annual subscription,
Agilitie offer a unique support solution that removes the
hassle associated with IT problems.
Each Support4iT package provides professional, responsive
and reliable support, which actively reduces downtime, maximises
performance and supports productivity.
Support4iT
service provides:
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Helpdesk
Support |
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Loan
equipment |
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Remote
Assistance |
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Support
Account Manager |
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Onsite
Response |
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Experienced
Engineers |
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IT
Systems Audit |
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Guaranteed
Response |
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Management
of 3rd party agreements |
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Support4iT - Meeting your needs for:
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Solving
user problems
Utilising remote diagnostic and remote control tools
help shorten resolution times and assist users without
the need to send an engineer to the troubled computer.
The result - shorter resolution times, less downtime,
more productivity, massive reduction in costly onsite
visits. |
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Peace
of mind
Be reassured safe in the knowledge that you have invested
in professional IT support, thereby enabling you to
focus on your business.
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Quick
problem resolution with minimum disruption to your business.
Any problems you experience will be dealt with swiftly
by our team of experienced engineers. Agilitie will
own the issue until it is resolved - if this involves
contacting other suppliers or manufacturers, then we
will take care of it. |
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Easy
to budget.
Available at a fixed price without comprimising on service. |
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Single
point of contact for all support issues
Instant intelligent human help - our friendly and intelligent
engineers await your emails and calls |
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Onsite
response available.
In the event that Agilitie are unable to fix the problem
either over the phone or by remote control, we will
deploy an engineer to your site to resolve the issue
immediately. |
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Dedicated
account manager available to answer your queries. |
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Agilitie
support solutions - do more with less.
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Find
out more
To learn more about Agilitie services contact us by calling
01344 751 690 or email ITservices@agilitie.com
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